We recently conducted a survey of our entire customer base. These are carried out from time to time so that we can get a real idea of what people think of us. This helps us to identify areas where we can improve things even further. The results were quite revealing and we are pleased to report that 92% of our customers rated us as good or excellent. Naturally we were pleased with the response, however not being ones to rest on our laurels we shall continue to strive to improve all aspects of what we do. All customers who replied to the survey were entered in a champagne draw and we are pleased to announce the winner – Naomi Sebborn from the charity The Navigators, well done Naomi!