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If you’re interested in talking to us about a new solution or have a question about any of our services get in touch:

Sales Enquiry
Call: 01794 526088

Our @Remote technology turns collected data into detailed device knowledge. Whatever the size of your business, manage output devices in a cost-effective and automated way:

  • The Embedded Remote Communication Gate is suitable for smaller businesses
  • External Remote Communication Gate can manage complex business requirements with up to 1000 network devices
  • Server (Software) based Remote Communication Gate can manage large to global major businesses with up to 5000 network devices

In addition, @Remote Green Reports track performance from an environmental perspective and make it easy to visualise trends in CO2 savings, power usage and paper consumption in Ricoh devices. The reports are designed to help businesses understand and achieve the potential environmental benefits through better management of their fleet of networked MFPs or Printers.

  • Accurate meter counts are sent on-time with automated meter reading
  • Access intelligent reports via @Remote’s Web portal, enabling you to boost device efficiency
  • Maximise reliability with proactive support including call handling, automated toner replacement and firmware upgrades
  • Reduce business resources to save time and cost

Server (Software) based Remote Communication Gate


Type: Server Software (Enterprise Pro)

Managing Service: Networked MFPs and Printers

Maximum number of devices: 5000

External Remote Communication Gate


Type: External (Box)

Interface: 10/100BASE TX

Managing Service: Networked MFPs and Printers

Maximum number of devices: 1000

Environment: 10-32C (50-89.6F), 15-80% Relative Humidity

Displays: LCD 2 Lines 16 Digits
LED Power (Green) x 1 and Alert (Red) x 1

Power: AC220-240V, 50Hz

Power Consumption: 20W

Dimensions: Width 253mm, Length 160 mm, heigth 48mm

Weight: 0.8 kg

Embedded Remote Communication Gate


Type: Embedded Type

Managing Service: Networked MFPs, Copiers or Printers correspondent to the service

Maximum number of devices: 1

Environment: 10-32C (50-89.6F), 15-80% Relative Humidity

Call 01794 526088 today – Request a quote today